The first time I spoke to Thomas, he was pacing. 'I just want people to meditate,' he said. 'But I don’t want to nag them with notifications. I don’t want it to feel like another task on their to-do list.'
I understood the problem immediately. Meditation apps were everywhere, but most relied on streaks, badges, and reminders that felt more like obligations than invitations. Flow needed to be different—it had to fit seamlessly into users’ lives, making meditation feel as natural as breathing.
When I joined the project, there was market research, a few sketches, and a strong ambition to launch fast. However, there was no clear direction on how to design an experience that truly helped users build a habit. My role? To answer a few questions:
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How do we help users build a habit without pressure?
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How do we make meditation feel seamless and natural, rather than another obligation?
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How do we design an app that users return to not because they have to—but because they want to?